Notifying the bank of your travels is a best practice if you plan on using your ATM or Visa Debit cards while you travel. Our fraud protection service, EnFact, monitors your card activity in real time and, if any suspicious transactions attempt to process, they will contact you for verification by text or at a number that is currently on file. If you won't be available at a current phone number while you travel, we can temporarily suspend the service during your travel window to avoid any interruption of service.
Simply contact us at 1-800-383-6266 Monday-Friday from 8 AM to 10 PM ET or you can send us a Secure Email and provide the last six digits of your card, the locations to which you are traveling and your dates of travel.