FAQ
Presidential does not reimburse fees charged by other ATMs for most accounts. For Checkless Checking accounts, ATM fees charged by domestic ATM owners ar...
Thu, Mar 12, 2020 at 3:48 PM
During the personal account application process you choose either an ATM or Visa® Debit Card (for personal accounts only). Visa Debit cards must be linked...
Thu, Mar 12, 2020 at 3:51 PM
There are two ways you can select/change your PIN for your ATM or Visa Debit Card. 1. When you receive your Card in the mail, there will b...
Thu, Mar 12, 2020 at 3:54 PM
Yes, transactions are reviewed by Presidential's free fraud monitoring service, EnFact. Presidential's fraud monitoring service reviews all card ...
Thu, Mar 12, 2020 at 3:57 PM
Our online Bill Payer service is available for all Presidential customers with personal or commercial checking accounts. Money Market accounts transaction...
Fri, Mar 13, 2020 at 1:41 PM
When you register for personal Online Banking, you can simultaneously register for Bill Payer. After gaining access to personal Online Banking, click on ...
Thu, Mar 12, 2020 at 4:09 PM
You can change your Bill Payer related checking account number or add additional checking accounts by calling our Customer Service Center at 800-383-6266 ...
Fri, Mar 13, 2020 at 1:37 PM
Payments can be sent one of three ways, Electronically (ACH), Corporate Check (Bill Payer Co. check), or Draft Check (check drawn off customer's accou...
Fri, Mar 13, 2020 at 1:40 PM
The Bill Payer service may initially send a payment out by draft check if it is a payee that does not match their directory. They may update the payment m...
Fri, Mar 13, 2020 at 1:44 PM
You are asked to enter a due date when entering the payment. It is highly recommended that you enter a date earlier than the actual due date to allow suff...
Fri, Mar 13, 2020 at 1:48 PM